Refund & Returns
Thank you for shopping at Mettaherbal Global Shop! We strive to give you a great customer experience each time you shop with us. While our goal is for every customer to be satisfied with their purchase from Mettaherbal, we understand that isn’t always the case. In effect, there may be instances where customers will require a refund for genuine reasons. The below mentioned Refund Policy of Mettaherbal Global Shop will give you an understanding of how a refund takes place. Also, you will know if the items you purchased are eligible for a refund. Therefore, if you are not pleased with your online purchase, please contact Mettaherbal Global Shop Hotline: +1 (416)-332-1392 | WhatsApp : +1 (416)-617-4433 within 24 hrs from the received date.
How do I get help with an item that has not arrived?
If you did not get your item, you are covered under Mettaherbal.com Global Shop Money Back Guarantee. We will make sure you either receive the item you ordered, or get your money back.
Can I return Mettaherbal.com Global Shop Products?
You can return Mettaherbal.com Global Shop Products if the item is defective, damaged, different than the ordered product or is not according to the seller’s specification.
What happens once the returned item is received by Mettaherbal.com?
Once your return item is received by Mettaherbal.com, it will be inspected by us to judge the condition of the returned item. Once we are satisfied, we will send you an email to notify you that we have received your return. Also, we will notify you once your refund is approved and issued.
How am I to inform if I need to return the item?
You have to inform Mettaherbal.com Global Shop Hotline: +1 (416)-332-1392 | WhatsApp : +1 (416)-617-4433 within 24 hrs from the received date.